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My Building Has Replaced Our Keys With an App. Is That Legal?

Summary

This article discusses the legality of landlords replacing traditional keys with smartphone apps. The article states that so long as tenants can exit the building in an emergency without needing to use the app, the landlord is free to use it as an alternative to a key. Tenants with disabilities may request an alternative to the app, such as a traditional key. The article also mentions that if the app fails, the landlord must provide an alternative method of entering the building and the tenant's apartment and suggests filing a complaint with the local bureau of buildings if the landlord does not address the issue.

Q&As

Is it legal for a landlord to replace traditional keys with a smartphone app?
Yes, it is legal for a landlord to replace traditional keys with a smartphone app so long as the tenant can exit their apartment and the building in an emergency without needing to use the app.

What should a tenant do if they do not have a smartphone?
A tenant without a smartphone should notify the landlord of their need for a reasonable accommodation, requesting an alternative to the app, like a traditional key.

What are the legal implications if a tenant with disabilities is unable to access the app?
If the landlord does not comply with the request, the tenant can file a complaint with the New York State Division of Human Rights.

How should a tenant address issues with the app that prevents them from entering the building or apartment?
The tenant should put their complaints about the problems in writing.

What are the steps a tenant should take if the landlord does not address their complaints about the app?
If the landlord fails to address the tenant's complaints immediately, the tenant should file a complaint with the local bureau of buildings.

AI Comments

👍 This article provides a great overview of the legal implications of using digital technology in lieu of traditional keys for buildings. It offers a clear explanation of the rights of tenants and tenants with disabilities, as well as providing helpful advice for tenants on how to address any problems they may have.

👎 This article fails to address the potential security risks of using an app to access buildings, which could leave tenants vulnerable to hacking or data breaches.

AI Discussion

Me: It's about how landlords are using smartphone apps to replace physical keys for tenant access. It talks about the legal implications of this and whether or not it's accessible for people with disabilities.

Friend: Interesting. I can see how this could be convenient for tenants, but it's also a security risk. What do you think the implications of this article are?

Me: Well, it seems like it could be a good solution for some landlords, as it's becoming more common. However, it can be problematic for tenants with disabilities, as they may need an alternative to the app, such as a traditional key. It also raises questions about security, since the app may be unreliable. It's important for landlords to make sure the app is functioning properly, and to provide tenants with a backup option in case of technical difficulties.

Action items

Technical terms

Smartphones
A mobile phone with an advanced mobile operating system that combines features of a personal computer operating system with other features useful for mobile or handheld use.
Key FOBs
A small electronic device used to control access to a building or other secure area.
Reasonable Accommodation
A modification or adjustment to a job, the work environment, or the way things are usually done that enables a qualified individual with a disability to enjoy equal employment opportunities.
Division of Human Rights
A state agency responsible for enforcing laws that prohibit discrimination in employment, housing, public accommodations, and other areas.
Bureau of Buildings
A government agency responsible for enforcing building codes and regulations.

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