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Counter offers in talent retention strategies becoming ‘widespread’, CIPD reports

Summary

The practice of using counter offers to retain key talent is becoming more common, according to CIPD research. A survey of 2,000 employers found that 40% of UK employers have turned to counter offers to keep key staff, and 51% of those already using counter offers have increased their use in the past year. Experts warn that while counter offers may help retain staff, they should be approached with caution as there could be knock-on effects such as pay gaps and a drop in employee engagement. Employers are advised to reward staff consistently and not fight to keep employees who want to leave. The research also found that 45% of employers believe counter offers are effective in retaining employees for 12 months or more, but many employers do not have a specific policy on them. Instead of using counter offers, employers should focus on maintaining a strong employer brand and improving the quality of jobs they offer.

Q&As

How widespread is the use of counter offers in talent retention strategies?
The use of counter offers in talent retention strategies is becoming "widespread".

What can be the potential drawbacks of offering counter offers?
The potential drawbacks of offering counter offers include exacerbating pay gaps, causing equal pay challenges, and resulting in a drop in employee engagement.

How have counter offers changed over the past year?
Counter offers have increased over the past year.

What other strategies can employers use to retain key employees?
Employers can use strategies such as rewarding all employees on a consistent basis, maintaining a strong employer brand, and improving the quality of jobs they offer to fill vacancies.

How is the current economic climate impacting counter offers?
The current economic climate is expected to result in a softer labour market and less need to offer significant pay rises to recruit and retain staff, which is likely to reduce the incidence of pay counter offers.

AI Comments

👍 This article provides an insightful look into the effects of counter offers on talent retention strategies. It also provides helpful advice for employers who may be considering counter offers.

👎 This article fails to provide any concrete solutions for employers who are struggling with talent retention. Additionally, it fails to provide an in-depth analysis of the potential risks of counter offers.

AI Discussion

Me: It's about counter offers becoming a "widespread" practice in talent retention strategies. Experts are warning that offering more money to keep people could have knock-on effects and instead advise employers to have a strategy that looks beyond pay.

Friend: That's really interesting. It sounds like employers are having to offer more money to retain key employees.

Me: Yeah, it does. It's a sign of how competitive the job market is right now and how difficult it is to find the right talent. It also shows that employers need to start thinking about alternative strategies for talent retention, like offering other benefits or creating better job opportunities, instead of just relying on money. Otherwise, they could face equal pay challenges or a decrease in employee engagement.

Action items

Technical terms

Counter Offer
An offer made by an employer to an employee who has received a job offer from another company, in an attempt to keep them in their current role.
Labour Market Outlook
A report published by the Chartered Institute of Personnel and Development (CIPD) which surveys employers to provide an overview of the UK labour market.
Basic Pay Increase
An increase in an employee's base salary, which does not include bonuses or other forms of compensation.
Knowledge Drain
The loss of knowledge and skills from an organisation due to the departure of employees.
Pay Gap
The difference in pay between two groups of employees, typically based on gender, race, or other factors.
Employee Engagement
The level of commitment and enthusiasm an employee has for their job and the organisation they work for.
Real-Term Pay
The amount of money an employee earns after taking into account inflation.

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