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Microsoft and Epic expand AI collaboration to accelerate generative AI’s impact in healthcare, addressing the industry’s most pressing needs

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Summary

Microsoft and Epic have partnered to bring AI to healthcare at scale, with the goal of addressing the industry's most pressing needs. They are utilizing Microsoft's cloud and AI technologies along with Epic's understanding of healthcare and clinical workflows to develop dozens of AI-powered solutions that can enhance patient care, increase operational efficiency, improve healthcare experiences, and support the financial integrity of health systems. These solutions include note summarization to increase clinical efficiency, embedded ambient clinical documentation, AI-powered solutions to reduce manual labor, and AI-exploration for real-world data. This collaboration is intended to rapidly deploy AI-driven solutions and address the current challenges faced by healthcare providers.

Q&As

What are Microsoft and Epic doing to bring generative AI to the healthcare industry?
Microsoft and Epic are working together to rapidly deploy dozens of copilot solutions that securely unlock the potential value that the Microsoft Cloud and their AI technologies enable as health systems strive to overcome the urgent staffing, financial and clinical access challenges they face today.

How will AI-powered solutions help clinicians become more productive in their daily clinical workflow?
The solutions will help support faster documentation through suggested text and rapid review with in-context summaries.

What challenges are healthcare providers facing that AI can help address?
Healthcare providers are facing a nationwide shortage of 90,000 physicians, 40-60% of clinicians reporting burnout, financial pressures, and the need to efficiently and effectively deliver quality care.

What collaborations are Microsoft and Epic engaging in to bring generative AI to healthcare at scale?
Microsoft and Epic are integrating conversational, ambient and generative AI technologies across the Epic electronic health record (EHR) ecosystem, and are leveraging Azure OpenAI Service and Nuance DAX Express solutions.

How will the expanded collaboration between Microsoft and Epic help improve patient care and administrative efficiency?
The expanded collaboration between Microsoft and Epic will help enhance patient care, increase operational efficiency, improve healthcare experiences, and support the financial integrity of health systems globally.

AI Comments

👍 It's great to see Microsoft and Epic collaborating to bring generative AI to the healthcare industry to help address some of the most pressing needs. It is amazing to see how many solutions will be rapidly deployed to help clinicians better serve their patients!

👎 It's concerning that the healthcare industry is facing such severe staffing, financial, and clinical access challenges, and that it will take years to make a meaningful impact.

AI Discussion

Me: It talks about how Microsoft and Epic are expanding their AI collaboration to accelerate generative AI's impact in healthcare. They're working together to deploy copilot solutions that will help address the staffing, financial, and clinical access issues that healthcare providers are facing today. They're using Microsoft's cloud and AI technologies and Epic's deep understanding of healthcare to do this.

Friend: That's really interesting. It sounds like this collaboration has a lot of potential to make a big impact in healthcare.

Me: Absolutely. It could really help to improve operational efficiency, enhance patient care, and improve healthcare experiences. It could also help to reduce manual labor-intensive processes like medical coding and revenue cycle management. Additionally, it could help to address the shortage of physicians and reduce clinician burnout.

Action items

Research and explore the Azure OpenAI Service and Nuance DAX Express solutions to understand their potential impact on healthcare.
Reach out to healthcare providers to understand their current challenges and how AI-powered solutions can help address them.
Connect with Microsoft and Epic to learn more about their collaboration and how to get involved in the initiative.

Technical terms

AI (Artificial Intelligence): AI is a type of computer technology that is designed to mimic human intelligence and behavior. It is used to solve complex problems and automate tasks.
Generative AI: Generative AI is a type of AI that is used to generate new data or content from existing data. It can be used to create new images, videos, text, and other types of content.
Cloud: Cloud computing is a type of computing that uses remote servers hosted on the internet to store, manage, and process data, rather than a local server or a personal computer.
Electronic Health Record (EHR): An EHR is an electronic version of a patient's medical history, which is maintained by a healthcare provider. It contains information such as medical history, medications, allergies, immunizations, lab results, and more.
Azure OpenAI Service: Azure OpenAI Service is a cloud-based platform that enables developers to build, train, and deploy AI models.
Nuance DAX Express: Nuance DAX Express is a cloud-based platform that enables healthcare providers to use natural language processing to interact with their electronic health records.
Hyperdrive: Hyperdrive is a platform developed by Epic that enables healthcare providers to access and manage their electronic health records.
Haiku: Haiku is a mobile application developed by Epic that enables healthcare providers to access and manage their electronic health records.
Revenue Cycle Management: Revenue cycle management is the process of managing the financial aspects of a healthcare organization, including billing, collections, and payments.