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We strive to be someone you want to work with -

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Summary

b13 is a digital experience company that values building trust and understanding over impersonal quotes and RFPs. They strive to deliver tailored, quality solutions that meet client's needs efficiently and effectively while keeping their promises. They focus on listening to clients to understand their needs, learning from mistakes, and using open source technologies for mission-critical applications. They only take on projects they can do successfully and provide clear, transparent design with the user in mind. They constantly invest in training to improve their skills.

Q&As

What values does b13 prioritize when working with clients?
b13 prioritizes building trust and understanding, keeping promises, delivering quality, and offering tailored solutions.

What methods does b13 use to ensure they are a good fit for a client's project?
b13 uses discovery reports to get to know their clients and their problems, and to decide if they are a good fit for the project.

How does b13 ensure they provide high-quality solutions?
b13 invests in training to constantly improve and develop their skills, and they design with the user in mind and in harmony with the system they are designing for.

What approach does b13 take to solve client problems?
b13 works with clients to get to the core of what they need, and they think outside the box and suggest alternatives if that provides the best results for them.

What technologies does b13 prefer for mission-critical applications?
b13 prefers widely-adopted open source technologies for mission-critical applications.

AI Comments

👍 I love how b13 values building trust and understanding over impersonal price-quotes and RFPs. They put the needs of their clients first and strive to deliver quality solutions tailored specifically to each client.

👎 I'm disappointed that b13 does not invest enough in training to constantly improve and develop their skills. They should be investing more to ensure they are delivering the best possible results for their clients.

AI Discussion

Me: It's about a digital agency and the values they strive for. They emphasize building trust, listening to clients, learning from mistakes, and striving to create the best solutions for their clients.

Friend: Interesting. It sounds like they really care about their clients and providing quality services that meet their needs.

Me: Yes, that's exactly it. I think it's great that they are so committed to their values and to providing the best possible solutions for their clients. It also sends a strong message that they are willing to say no to projects or clients that don't fit, which shows respect for their time and resources.

Action items

Research open source technologies and their advantages for mission-critical applications.
Develop a process for getting to the core of a client's needs before discussing fees and costs.
Create a system for documenting solutions and planning their implementation across new and existing projects.

Technical terms

Tightly-knit team: A team that is close-knit and works well together.
Lasting value: Something that has a long-term impact or benefit.
RFPs: Requests for Proposals, a document that outlines a project and requests bids from potential vendors.
Mission-critical applications: Applications that are essential for a business to function.
Open source technologies: Technologies that are freely available and can be modified by anyone.
Discovery report: A document that outlines the findings of a research project.
Learning opportunities: Opportunities to gain knowledge and skills.
Pragmatic solutions: Solutions that are practical and effective.
Sustainable solutions: Solutions that are designed to last over time.
Design: The process of creating a product or service.
Clear and transparent: Easily understood and visible.