Continuing Education Works as a Retention Technique

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With employee turnover rates reaching all-time highs, companies are making employee retention a priority as older employees are set to retire within the next decade. Holding on to current employees is less expensive than hiring and training new ones. One way to retain employees is to offer opportunities to employees to continue their education, training or certifications .

The facilities management industry in particular is facing a challenging workforce outlook. Continuing education is an effective way to enhance the skills of the next generation, says Jake Smithwick, Ph.D., MPA, an assistant professor at the University of North Carolina at Charlotte.

For example, the University of North Carolina at Charlotte offers a 100 percent online construction and facilities engineering master's degree designed to help working professionals earn a master's degree on their own schedule. The program also covers some of the industry's most relevant topics, including RFP development, safety, BIM, sustainability, team development and more.

“Technology will undoubtedly play a role in overcoming workforce challenges, but it can't replace the ingenuity and innovative value that individual facility professionals bring to their organizations,” Smithwick says.

The university is also launching a new research project to better understand the personality profiles of facility professionals to assist in the hiring process and identify future leaders in the field, he adds.

Training and educating staff is a strong tool for employee retention , because it helps employees stay current in the industry, learn new ideas and implement those ideas to benefit the organization and their team, says Alana Dunoff, president of AFD Professional Services and instructor in the facilities management program at Temple University. Having a staff that is continuously growing is an asset to the entire organization, she adds.

Employers can help employees continue their education by offering opportunities to earn education credentials, attend conferences, webinars, programs and events, earn degrees and licenses (associate, bachelor, master, doctorate, etc.), participate in training, get access to resources, whether financial or otherwise, get access to memberships and more.

“Employees that have the opportunity to learn, earn a credential, attend conferences etc., often feel highly valued by their organization and if they are also recognized for their success that continues to build on a sense of belonging and appreciation – which is a terrific way to encourage retention,” Dunoff says. “If we feel valued, we will return that with loyalty. Regardless of where you are in your career, we all want to feel valued for your contribution and appreciation for the knowledge and expertise that we bring to work each day.”

Continuing education opportunities are a relatively inexpensive way to invest in the growth and professional development of employees, and it is also a strong recruiting tool, says Dunoff.

“If a potential hire knows they will be able to continue their learning, that may be an additional incentive to accept an offer,” she adds.

There are numerous ways that offering education opportunities to employees can benefit employers and employees, and prioritizing them can help organizations grow internally and externally and keep their employees along the way. Retaining employees saves money and helps build stronger relationships, which leads to more success.

Ashley Haley is a freelance writer with Advantage Informatics.

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FacilitiesNet Insider Daily eNewsletter. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Visit our Merch Store » fnPrime ™ is our new member community. Each month, new resources will be available to help facility professionals advance their careers, save their organizations money, and tackle key trends facing the industry. See what's in it for you. Answers to ADA Compliance Questions » Energy Efficiency: Filling in the Gaps with Retro-Commissioning » View All » Featured Branded Features Dive deep into FM topics from Top Manufacturers FacilitiesNet Podcast Conversations focused on facilities management today Facility Influencers Content from leading voices in the facility management industry Building Types Critical Facilities Data Centers Education Health Care Government Commercial Office Management Topics ADA Design & Construction Emergency Preparedness Energy Efficiency Facilities Management Fire Safety/Protection Green Grounds Management IAQ Maintenance & Operations Material Handling Outsourcing Security Browse All Facility Topics Technology Topics Building Automation Ceilings, Furniture & Walls Doors & Hardware Elevators Equipment Rental & Tools Flooring HVAC Lighting Paints & Coatings Plumbing & Restrooms Power & Communication Roofing Software Windows & Exterior Walls. Trending Staffing Strategies from Recruitment to Retention » Post-Pandemic Commercial Real Estate » What's the Buzz on Drones for Facility Management? » Virtual eBook: The Importance of Scheduled Boiler Inspections  » Jobs Job Board Post Your Jobs. Products Product Press Releases Updates and releases of facilities products from top manufacturerss Press Releases By Company Case Studies Analysis and demonstration of products and services for the benefit of commercial and institutional facilities Managing Buildings ADA Commercial Office Facilities Data Centers Design & Construction Educational Facilities Emergency Preparedness Energy Efficiency Facilities Management Green Grounds Management Health Care Facilities IAQ Maintenance & Operations Material Handling Building Technologies Building Automation Ceilings, Furniture & Walls Doors & Hardware Elevators Equipment Rental & Tools Fire Safety/Protection Flooring HVAC Lighting Paints & Coatings Plumbing & Restrooms Power & Communication Roofing Security Software Windows & Exterior Walls. UPCOMING. Education Free Webcasts Tech Sessions & Demos Educational Resources ProFM Credential Educational Demos: 3 Keys for Facility Managers and Mastering Maintenance November 15th, 2023 | 12 PM ET Register Today » FMs Rising: Profiles in Outstanding Facility Management November 8th, 2023 | 11 AM ET | Virtual Register Today » Facilities Emergency Action Plan: Requirements, All-Hazards Response, Training, Compliance November 7th, 2023 | 1 PM ET Register Today » The Importance of Scheduled Boiler Inspections Preventative maintenance tips for water-side and fire-side boilers. Register Today » Access FM Excellence in Orlando. October 25-26, 2023 Register Today » Magazines Building Operating Management Read Current Issue Archives Digital Subscription Print Subscription Facebook @bldgopmgmt Linkedin Click To View The Digital Issue Facility Maintenance Decisions Read Current Issue Archives Digital Subscription Print Subscription Facebook @FMD_Magazine Linkedin Click To View The Digital Issue. Info Advertising Vision Awards Branding Contact Us Contributing Content to FacilitiesNet Email Management Our Content On Your Site Press Release Archives Policies RSS Feeds Site Map Media Resources. Go to fnPrime » Visit our trade show » FEATURED. Branded Features » FACILITY TYPE. Data Centers. Education. Health Care. Government. Commercial Office. MANAGEMENT TOPICS. ADA. Design & Construction. Doors & Hardware. Emergency Preparedness. Energy Efficiency. Facilities Management. Green. Grounds Management. IAQ. Maintenance & Operations. Material Handling. Outsourcing. TECHNOLOGY TOPICS. Building Automation. Ceilings, Furniture & Walls. Doors & Hardware. Elevators. Equipment Rental & Tools. Fire Safety/Protection. Flooring. HVAC. Lighting. Paints & Coatings. Plumbing & Restrooms. Power & Communication. Roofing. Security. Software. Windows & Exterior Walls. TRENDING. Staffing Strategies from Recruitment to Retention » Post-Pandemic Commercial Real Estate » What's the Buzz on Drones for Facility Management? » Virtual eBook: The Importance of Scheduled Boiler Inspections  » JOBS. Job Listings & Salary Information. Post A Job. PRODUCTS. Building Product Releases. Case Studies. 2021 Vision Award Winners. Press Releases. Press Releases By Company. EDUCATION UPCOMING. Free Webcasts. Democasts. Educational Resources. ProFM Credential. MAGAZINES. Building Operating Management. Facility Maintenance Decisions. INFO. Advertising. Vision Awards Branding. Contact Us. Email Management. Press Release Archives. Policies. Our Content On Your Site. Site Map. Media Resources. RSS Feeds. SEARCH. Browse Keywords. Job Board. Post Jobs. Managing Director » Building Security Coordinator » Project Manager » Facilities Manager, Custodial & Landscape » Warehouse Supervisor » Are You Hiring? Post Jobs. Partner Solutions. You Might Like. On FacilitiesNet. How to Plan for Electric Vehicle Parking. Facilities Management. With employee turnover rates reaching all-time highs, companies are making employee retention a priority as older employees are set to retire within the next decade. Holding on to current employees is less expensive than hiring and training new ones. One way to retain employees is to offer opportunities to employees to continue their education, training or certifications . The facilities management industry in particular is facing a challenging workforce outlook. Continuing education is an effective way to enhance the skills of the next generation, says Jake Smithwick, Ph.D., MPA, an assistant professor at the University of North Carolina at Charlotte. For example, the University of North Carolina at Charlotte offers a 100 percent online construction and facilities engineering master's degree designed to help working professionals earn a master's degree on their own schedule. The program also covers some of the industry's most relevant topics, including RFP development, safety, BIM, sustainability, team development and more. “Technology will undoubtedly play a role in overcoming workforce challenges, but it can't replace the ingenuity and innovative value that individual facility professionals bring to their organizations,” Smithwick says. The university is also launching a new research project to better understand the personality profiles of facility professionals to assist in the hiring process and identify future leaders in the field, he adds. Training and educating staff is a strong tool for employee retention , because it helps employees stay current in the industry, learn new ideas and implement those ideas to benefit the organization and their team, says Alana Dunoff, president of AFD Professional Services and instructor in the facilities management program at Temple University. Having a staff that is continuously growing is an asset to the entire organization, she adds. Employers can help employees continue their education by offering opportunities to earn education credentials, attend conferences, webinars, programs and events, earn degrees and licenses (associate, bachelor, master, doctorate, etc.), participate in training, get access to resources, whether financial or otherwise, get access to memberships and more. “Employees that have the opportunity to learn, earn a credential, attend conferences etc., often feel highly valued by their organization and if they are also recognized for their success that continues to build on a sense of belonging and appreciation – which is a terrific way to encourage retention,” Dunoff says. “If we feel valued, we will return that with loyalty. Regardless of where you are in your career, we all want to feel valued for your contribution and appreciation for the knowledge and expertise that we bring to work each day.” Continuing education opportunities are a relatively inexpensive way to invest in the growth and professional development of employees, and it is also a strong recruiting tool, says Dunoff. “If a potential hire knows they will be able to continue their learning, that may be an additional incentive to accept an offer,” she adds. There are numerous ways that offering education opportunities to employees can benefit employers and employees, and prioritizing them can help organizations grow internally and externally and keep their employees along the way. Retaining employees saves money and helps build stronger relationships, which leads to more success. Ashley Haley is a freelance writer with Advantage Informatics. Contact FacilitiesNet Editorial Staff » Article Use Policy. Recruiting and Retaining New Hires During the Great Resignation. Women Have a Place in Facilities Management. Testing Temperature Controls. Understanding Concrete Cracks: A Primer. Advertising. Contact Us. Email Management. Policies. Article Directory. Site Map. Building Operating Management. Building Operating Management. E-Newsletters. Advertiser. Facility Maintenance Decisions. Facility Maintenance Decisions. E-Newsletters. Advertiser. Healthcare Facilities Today. |. myFacilitiesNet. |. NFMT - Facilities Education and Conference. TradePress. - B2B Media Company.