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6 Soft Skills Recruiters Will Need in the Age of AI

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Summary

This article discusses the importance of soft skills in recruiting in the age of AI. Soft skills such as communication, empathy, relationship-building, critical thinking, cultural intelligence, and adaptability are essential for recruiters in order to get the most out of new technology and to ensure that diversity, equity, and inclusion are a part of the sourcing and hiring process. AI can automate certain tasks, but it cannot provide the human touch that soft skills can. The article also encourages readers to participate in the Systemic HR Study, a collaboration between LinkedIn and The Josh Bersin Company, to share their perspectives on the changing world of HR.

Q&As

What are the six soft skills recruiters will need in the age of AI?
The six soft skills recruiters will need in the age of AI are communication skills, empathy, relationship-building, critical thinking, cultural intelligence, and adaptability.

How can communication skills help recruiters improve the candidate experience?
Communication skills can help recruiters draw the right information from conversations, build trust, and provide timely and transparent communications. This helps create a positive candidate experience and shows talent what they can expect once they’re hired.

How does empathy help recruiters connect with candidates?
Empathy allows recruiters to understand candidates’ needs and motivations, making them feel seen and heard. It can also foster healthy connections between colleagues and teams internally.

How can relationship-building help recruiters find top talent?
Relationship-building helps recruiters create and maintain a network of talent sources and connect with candidates. In a tight talent market, fostering relationships with top talent could be the secret to success.

What role does cultural intelligence play in ensuring DEI efforts are part of the recruiting process?
Cultural intelligence helps recruiters prevent bias and ensure DEI efforts are a part of the sourcing and hiring processes. It allows recruiters to reflect DEI in their work and ensure that technology is programmed to look for certain criteria and eliminate bias.

AI Comments

👍 This is an excellent article that provides a comprehensive overview of the soft skills recruiters need in the age of AI. The author does an excellent job of providing practical examples of how recruiters can use soft skills to enhance their work.

👎 This article fails to provide any concrete examples of how recruiters can use AI to their advantage in the recruitment process. It also does not provide any insight into how AI can be used to help recruiters work more efficiently.

AI Discussion

Me: It's about how soft skills will become increasingly important for recruiters in the age of AI. It talks about how AI can help with recruitment tasks like posting job listings and sifting through applications, but that technology alone isn't enough. Soft skills like communication, empathy, relationship-building, critical thinking, cultural intelligence, and adaptability will be key for recruiters in the future.

Friend: Wow, that's really interesting. It makes sense that soft skills will become even more important in the age of AI. Technology can help make certain tasks easier, but it can't replace the human touch that comes from having soft skills.

Me: Exactly. And it's important to remember that, while AI and automation can help make the process of finding and hiring new talent more efficient, soft skills are still necessary to make sure that the process is actually effective. Soft skills can help build relationships with candidates, keep recruiters focused on DEI goals, and ensure that the best decisions are being made.

Action items

Research AI tools and technologies that can help automate recruiting tasks.
Develop communication, empathy, relationship-building, critical thinking, cultural intelligence, and adaptability skills.
Participate in the Systemic HR Study to share insights on the changing world of HR.

Technical terms

AI (Artificial Intelligence): AI is a type of computer technology that is designed to simulate human intelligence and behavior.
ChatGPT: ChatGPT is a generative AI system that can be used to automate tasks such as posting job listings, sifting through applications, and keeping up with routine communication.
Soft Skills: Soft skills are abilities that focus on emotional intelligence, interpersonal communication, and other hard-to-measure abilities.
Automation: Automation is the use of technology to automate tasks that would otherwise be done manually.
Technical Knowledge: Technical knowledge is the understanding of a particular field or subject, such as computer programming or engineering.
Hard Skills: Hard skills are specific abilities or knowledge that can be taught, such as coding or accounting.
Recruiter Chatbots: Recruiter chatbots are AI-powered chatbots that can help candidates get answers to basic questions, arrange interviews, and allow for initial screenings.
Business Goals: Business goals are the objectives that a company sets out to achieve, such as increasing profits or expanding into new markets.
Active Listening: Active listening is a communication technique that involves paying close attention to what someone is saying and responding in a way that shows understanding.
Candidate Experience: The candidate experience is the overall impression that a job applicant has of the recruitment process.
Talent Pool: A talent pool is a group of potential candidates that a company can draw from when hiring for a position.
Intelligent Screening Software: Intelligent screening software is a type of AI-powered software that can be used to sort through data to find candidates within a talent pool that may match a role.
Automated Video Interviews (AVIs): Automated video interviews (AVIs) are automated interviews that can be used to save time for both applicants and recruiters in the early stages of the hiring process.
Diversity, Equity, and Inclusion (DEI): Diversity, equity, and inclusion (DEI) are values that emphasize the importance of creating a workplace that is diverse, equitable, and inclusive.
Cultural Intelligence: Cultural intelligence is the ability to understand and interact effectively with people from different cultures.
Adaptability: Adaptability is the ability to adjust to changing circumstances or conditions.