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HR Leaders Express Concerns About the Future of Generative AI

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Summary

At the Irresistible 2023 global conference for HR leaders in Los Angeles, Josh Bersin, Tracey Franklin, and Michael Fraccaro discussed their experiences using AI tools and their expectations of how their companies will use generative AI to meet their business needs. Generative AI brings a new dimension of capabilities to the workplace, allowing employees to supercharge their ability to create and innovate. While analysts conclude that generative AI will create new jobs, many jobs will be lost. HR executives will be faced with changes that will force them to pay attention to the ecosystem of the organization and how it comes together to operate at a high level of effectiveness and efficiency. AI governance is critical to moving forward with the technology.

Q&As

What are the potential benefits of using generative AI technology in the workplace?
The potential benefits of using generative AI technology in the workplace include faster identification of skills, improved recruiting and training processes, enhanced talent mobility efforts, and the ability to create and innovate.

What jobs are most likely to be affected by generative AI?
Jobs that are most likely to be affected by generative AI include personal finance advisors and brokers, insurers, data processors, news information and publishing professionals, and credit and mortgage brokers.

How can HR executives manage organizational ingenuity on a larger scale?
HR executives can manage organizational ingenuity on a larger scale by paying attention to the ecosystem of the organization, such as how HR executives are organized, how they're governed, and how they interact.

What measures are necessary to ensure successful implementation of generative AI?
Measures necessary to ensure successful implementation of generative AI include establishing clear guidelines for employees, verifying the system's responses to queries, and establishing AI governance.

How can generative AI be used to improve the employee experience?
Generative AI can be used to improve the employee experience by providing employees with more knowledge delivered at faster speeds, giving them greater insights to make quicker and more informed decisions.

AI Comments

👍 This article provides an excellent overview of the implications of generative AI on the HR function, and how HR leaders can successfully manage the technology.

👎 This article fails to address the potential for job losses due to generative AI, which could be a major concern for HR executives.

AI Discussion

Me: It's about HR leaders expressing their concerns about the implications of generative AI being used in the workplace. It looks at how the technology will impact things like work design, job structure, promotions, and pay.

Friend: Wow, that's quite a lot to take in. It sounds like a major shift in the way work is done.

Me: Yeah, it definitely will. It's also going to have a major impact on the jobs that are lost, as well as those that are created. It's going to be important for HR leaders to stay up to date on the latest developments in this area and be prepared to adapt their strategies accordingly.

Action items

Research the potential impact of generative AI on your organization and industry.
Develop a plan to ensure that your organization is prepared to use generative AI in a responsible and ethical manner.
Create a strategy to ensure that employees are adequately trained and supported in the use of generative AI tools.

Technical terms

Generative AI: Generative AI is a type of artificial intelligence that uses algorithms to generate new data from existing data. It can be used to create images, documents, graphs, emails, videos, and product designs.
ChatGPT: ChatGPT is a generative AI tool developed by OpenAI that can generate text from a given prompt.
DALL·E 2: DALL·E 2 is a generative AI tool developed by OpenAI that can generate images from a given prompt.
Midjourney: Midjourney is a generative AI tool developed by OpenAI that can generate text from a given prompt.
GPTs: GPTs (Generative Pre-trained Transformers) are a type of generative AI tool developed by OpenAI that can generate text from a given prompt.