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How a New Kind of Leadership Training Led to Higher Employee Engagement

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Summary

Seven Corners, a travel insurance and specialty benefit management company, is striving to increase employee engagement and retention by investing in a new kind of leadership training: the Emerging Leaders Program (ELP). This program works with team members to help them become stronger individual contributors in their current positions and gives them tools to better self-manage and be more effective in their teams. After the first cohort, the benefits of investing in individual contributors are clear, with employees feeling more invested in the company and being better equipped to deal with conflict and communication issues. The company plans to run a new ELP cohort each year and administer the Predictive Index more broadly next year.

Q&As

What challenges are companies facing when it comes to employee engagement and retention?
Companies are facing challenges with employee engagement and retention.

How did Seven Corners travel insurance and specialty benefit management company address these challenges?
Seven Corners transitioned to a flexible workplace and Director of People and Culture Ed MacDonald had one-on-one conversations with every team member. They also partnered with ADVISA to customize the Emerging Leaders Program (ELP) to help team members become stronger individual contributors in their current positions.

What is the Emerging Leaders Program and how does it serve professional development opportunities?
The Emerging Leaders Program (ELP) works with team members to help them develop tools to better self-manage and be more effective in their teams. Remote employees outside the Indianapolis area travel to the office for monthly in-person workshops.

What benefits have Seven Corners seen from investing in individual contributors?
Seven Corners has seen increased confidence in decision-making in the workplace, better engagement with other team members, and increased motivation and engagement.

What is the takeaway for other companies wanting to achieve employee engagement goals?
The takeaway for other companies wanting to achieve employee engagement goals is to invest in a new kind of leadership training that provides employees at all levels with the skills they need to self-manage, particularly with remote work.

AI Comments

👍 This article is an excellent example of how companies can invest in their employees and foster greater engagement. It is inspiring to see the success Seven Corners has had with the Emerging Leaders Program and how it has helped employees become more effective team members.

👎 While this article does suggest an innovative way to increase employee engagement, it fails to address the challenges that come with remote work and how to combat them.

AI Discussion

Me: It's about a new kind of leadership training that Seven Corners, a travel insurance and specialty benefit management company, put in place that led to higher employee engagement. They implemented the Emerging Leaders Program which provides employees at all levels with the skills they need to self-manage, particularly with remote work.

Friend: That's really interesting. I hadn't thought about using leadership training as a way to increase engagement. What are the implications of this article?

Me: The article implies that this type of leadership training can be a powerful tool for increasing employee engagement and retention. It also suggests that investing in individual contributors is beneficial, as they can learn valuable lessons about decision-making, communication, and how to be more effective in their teams. Finally, it shows that by showing employees that you care about their development, they are more likely to be engaged with the company in the long run.

Action items

Research and explore different leadership training programs that could be implemented in your organization.
Create a plan to provide professional development opportunities for all team members, regardless of their rank on the organizational chart.
Develop a strategy to help employees develop tools to better self-manage and be more effective in their teams.

Technical terms

Employee Engagement and Retention: Employee engagement is the level of commitment and involvement an employee has towards their work and their organization. Employee retention is the ability of an organization to keep its employees over a long period of time.
15Five (Emplify): 15Five is an employee engagement platform that helps companies measure and improve employee engagement.
ADVISA: ADVISA is a consulting firm that specializes in leadership development and organizational effectiveness.
Emerging Leaders Program (ELP): The Emerging Leaders Program is a leadership training program designed to help employees become stronger individual contributors in their current positions.
Predictive Index: The Predictive Index is a personality test used to assess an individual’s behavior and preferences in the workplace.